AI Magazine December 2021 | Page 136

EXL
Achieving hyperautomation with EXL To adapt to new concepts and technologies , particularly in the AI space , EXL has developed a hyperautomation approach to accelerate its clients ’ digital adoption . Its enterprisewide intelligent automation strategy helps its clients scale their existing automation programme to make it even smarter .
Discussing the approach , Mittal said : “ EXL ’ s Hyperautomation focuses on shifting business from people-intensive legacy OS to a future-ready , thin human-AI Operating System ( AI : OS ). Our approach combines the power of automation , AI and analytics , and orchestrates these levers on the cloud to accelerate digital transformation . It is a cohesive automation suite that marries different digital transformation tools with highly modular , cloud-enabled , prebuilt accelerators and solutions . It helps organisations execute with speed for optimum business and customer outcomes .”
There are numerous benefits to the adoption of EXL ’ s hyperautomation approach , this includes :
• AI-infused streamline of end-to-end data flows and business processes
• The ability to orchestrate multiple technologies to design and deliver end-toend business solutions
• Delivery of 50 % -100 % higher returns when compared to traditional automation
• The shift from infused-based commercial models to ROI-led modes
• Enables clients to achieve scale and flexibility rather than relying on a single technology for automation purposes
• Hyperautomation equips employees to focus on more value-added tasks
• It improves collaboration through better access to data and seamless communication

“ We go deeper to create a personalised set of solutions to increase speed to value with digital operations at scale ”

SAURABH MITTAL VICE PRESIDENT , EXL
136 December 2021