Even beyond this , the advantages of using ServiceNow ’ s low-code app dev platform are self-evident : as well as making developers more productive by welcoming citizen developers into the fold , low-code builders help companies to retire legacy systems and consolidate their tech stack into fewer cloud-based alternatives .
“ Companies don ’ t need as many systems anymore because a lot of these platforms have grown up over time and so they do a lot more than they used to ,” Aldana explains .
It also opens up new business models and ways of working that wouldn ’ t have been possible before . Take the example of the US Department of Agriculture Marketing
Service : it used ServiceNow ’ s low-code App Engine to automate a compliance examination process for farmers that used to take six weeks in total to complete . The process involved examining the exposure to insurance risk that farmers faced , so it was mission critical . With ServiceNow ’ s help , the USDA was able to get this timeline from six weeks down to 30 minutes ! As well as the obvious cost savings ( about US $ 3m a year in total ), this allows the USDA to be more proactive and to offer more frequent inspections , which in turn will make them more effective . Low-code is truly transforming how the USDA can accomplish its mission and the services it can offer the public .
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