a ticket request , which is then cascaded in ServiceNow and routed to the IT department to prioritise and resolve .
“ I think a lot of people have big misconceptions about ServiceNow ,” says the company ’ s Global Area Vice President for Creator Workflows Solution Consulting , Gregg Aldana . “ I know I certainly did [ before joining the company ].”
What is ServiceNow Creator Workflows ? This newer business unit , whose Global Solution Consulting team is headed up by Aldana , is spearheaded with ServiceNow ’ s low-code app development offering called App Engine . The drag-and-drop set
“My primary leadership style is trust . That to me is the most important and fundamental part of any effective leadership ”
GREGG ALDANA GLOBAL AREA VP , SERVICENOW
62 August 2023