AI Magazine August 2022 | Page 58

“ WE WORKED COLLABORATIVELY WITH NHS DIGITAL AND IN PARTNERSHIP WITH MICROSOFT TO DEVELOP THE NHS APP . IT WAS AN ABSOLUTELY ‘ MUST DELIVER ’ PROJECT ”
DERRICK MCCOURT TITLE : GM , CUSTOMER SUCCESS UNIT , MICROSOFT
INDUSTRY : TECHNOLOGY LOCATION : UK

EXECUTIVE BIO

As GM of Microsoft UK ' s Customer Success Unit ( CSU ), Derrick leads the organisation responsible for enabling Microsoft ' s largest Enterprise Customers on their journey to embrace Digital Transformation . Core to the CSU mission is to deliver a differentiated , connected customer experience that spans the entire customer lifecycle .
He is the executive sponsor of Microsoft UK ' s Diversity and Inclusion agenda and has played a leading role in Microsoft ' s strategic digital skills initiatives , such as the strategic partnership with the South- Central Institute of Technology , based at Bletchley Park , and the academic start-up project , University Academy 92 in Manchester , where he established Microsoft ' s new Greater Manchester campus .

“ WE WORKED COLLABORATIVELY WITH NHS DIGITAL AND IN PARTNERSHIP WITH MICROSOFT TO DEVELOP THE NHS APP . IT WAS AN ABSOLUTELY ‘ MUST DELIVER ’ PROJECT ”

RUSSELL SLOAN DIRECTOR OF DIGITAL SERVICES , KAINOS