AI Magazine August 2021 | Page 95

Douggie Melville-Clark , Head of Data Science at Duco
DATA & ANALYTICS

Douggie Melville-Clark , Head of Data Science at Duco

“ With data becoming such an integral part of every industry , education needs to follow . A shortage of analytic skills will set industries back , with employees unable to perform the statistical tests and experiments large data sets need ”
The future of data science Others in the know feel there will be an increasing emphasis on software engineering and more of an embrace of software craftsmanship . Matt Shearer , COP at Data Language believes harnessing data science at scale means it is about 90 % engineering and 10 % the machine learning aspect . He adds : “ What ’ s positive is that we are seeing this understanding translate into action .”
There is also the consideration of pairing human experience and judgement with technology , extracting the maximum value from data , while mining the potential for human leadership , creativity and empathy . Helena Schwenk , VP at Exasol ’ s Chief Data and Analytics Office says , “ Collaborative intelligence will help optimise and enhance aspects of customer communications in high value areas such as fraud detection , customer service and issue handling . This is where AI will complement and augment human capabilities , not replace them .”
And James McElhone , Partner in Consulting at EY , says despite all the advances in technology , whether ingrained or still part of blue sky thinking , data science cannot be used in isolation . He thinks it must be part of an overall business strategy going forward and not determined by the capabilities of an organisation itself .
“ Whether a business is tech-savvy or not , data science culture must be embraced so analytics becomes an everyday part of business operations . AI also has the potential to miss opportunities and that is where human-inthe-loop comes to the fore . Organisations are better placed if they combine the benefits of an infusion strategy , embedding analytics and AI into the core of the business process and supporting an increased skill set in the workplace . The future is neither one nor the other , it is a combination of the best of both worlds . aimagazine . com 95