YEXT
Yext : AI Search for the Enterprise
“ We have the technology , integrations , algorithms , and expertise necessary to deliver a world-class search experience ”
DEEPIKA RAYALA CHIEF INFORMATION OFFICER , YEXT
It ’ s clear how proud Yext is of its customers and the incredible success it has facilitated for them . In order to realize that success , Yext had to enable more efficient business operations – and so , under Rayala ’ s IT leadership , the company implemented a comprehensive IT transformation program that required working with multiple IT partners .
Take Yext ’ s relationship with professional services network and accounting firm PwC , for example , which Rayala says strengthened when Yext needed to implement updated product and pricing strategy to support an ever-increasing volume of transactions .
“ PwC helped us with complex challenges by integrating technology , business , and employee experience ,” Rayala explains . “ They brought strong technology expertise and the ability to affect global transformation at scale , ultimately helping us drive meaningful changes to our processes and ways of working .”
In terms of meeting the challenges of managing a rapidly growing SaaS environment , Yext turned to the software-asa-service ( SaaS ) management platform , Zylo .
“ Implementing Zylo has also enabled us to have a more streamlined and decentralised management where certain SaaS apps can
62 April 2022